The YCS® Group website (the “Website”), the iGiftback® Mobile Application (patent pending) (the “App”), and other mobile applications developed by YCS® Group, LLC (collectively with the App, the “YCS® Mobile Applications”), offer merchants, consumers, not-for-profit and for-profit organizations, and public entities access to a variety of digital consumer benefits. YCS® Group, LLC (sometimes hereinafter referred to as “YCS®”) owns and operates this Website and the YCS® Mobile Applications (including but not limited to the App). When you use, register with, or order or buy products and services using this Website, any other YCS® website, or any YCS® Mobile Application, you provide YCS® with personally identifiable information relating to you.
Information We Collect
We receive and may store any information you enter on our Website, send to us via email, give to us over the phone, by mail, in person or by other means, or provide through the App or other mobile applications. We collect information from you whenever you place an order, create an account, use this Website or any YCS® Mobile Application, call or email us with an inquiry, or use YCS® products and services.
When you visit our Website or use any YCS® Mobile Application, our web servers will automatically recognize and store information regarding your method of accessing our Website or the YCS® Mobile Application, such as your Internet Protocol (IP) address and domain name.
YCS® may also collect other information regarding your interaction with YCS®’s Website, your interaction with any YCS® Mobile Application, information about any charitable organization, fundraising group, participating merchant, for-profit or not-for-profit organization, or public entity with which you are affiliated, fundraising results and other data relating to your fundraising activities, your use of any YCS® Mobile Application and this Website, your purchase and use of products and services offered through this Website and any YCS® Mobile Application, and information that you otherwise provide to us.
Our Website and the YCS® Mobile Applications may collect such information as the type of mobile device you use to access the Website and any YCS® Mobile Application and your location to help you find fundraising partners, merchants, discounts and promotions that are closest to you, to offer you special discount offers and opportunities, and to provide you with location-based products and services.
End Users’ Location/GPS Data and Other End User Data
YCS® uses Google Analytics to collect and evaluate data on who uses this Website, any other YCS® website, any YCS® Mobile Application, and the products and services offered via YCS® websites and YCS® Mobile Applications, on what devices and where they come from, how end-users use the YCS® Mobile Applications and YCS® websites, how the YCS® Mobile Applications and YCS® websites are performing and any issues with their performance, and to help identify ways to improve the YCS® Mobile Applications and YCS® websites to make users’ use of the YCS® Mobile Applications and YCS® websites more enjoyable and convenient. In order to provide these analytical services, Google may collect personal information related to the user, including geolocation, device used to access any YCS® Mobile Application or YCS® website, the operating system of that device (OS), network status, API Key, MAC Address, International Mobile Equipment Identity (IMEI), User ID, gender, and age. Google installs a Google Analytics Tracking Code on YCS® Mobile Applications and YCS® websites for the purpose of collecting such data on user activity and sending those data to Google Analytics for evaluation. These tracking devices collect, use, share and store data about the user. Users of any YCS® Mobile Application or any YCS® website are encouraged to visit Google’s website, at www.google.com/policies/privacy/partners, to learn more about how Google Analytics collects and processes user data.
Cookies, Web Beacons and Similar Devices
“Cookies” are small bits of information that may be placed on a user’s computer by a website or mobile application to store the user’s preferences or to otherwise make it easier for a user to interact with a website or mobile application. “Web beacons” are electronic files that may be used to deliver or identify cookies, to monitor usage of a website or mobile application, and/or to track online activity of end users.
We Do Not Solicit or Collect Information From or Concerning Minors
YCS® does not collect the names and information of minors within the organizations we serve or who download any YCS® Mobile Application. YCS® does not knowingly collect or solicit personal information from children under the age of 13 or knowingly permit children under 13 years of age to establish accounts with YCS® or purchase goods or services from YCS®. If you are under 13 years of age, please do not attempt to send us any information about yourself. In the event that we discover that we have collected personal information from a child under 13 years of age, we will delete that information. If you believe we may have obtained information from or about a child under 13 years of age, please contact YCS® at info@ycsGroupllc.com.
If you are less than thirteen (13) years of age and have attempted to install any YCS® Mobile Application, you must immediately terminate, remove and delete the YCS® Mobile Application from any device on which you have installed it and discontinue its use. YCS® reserves the right to terminate, immediately and without notice, access to and use of any YCS® Mobile Application by any user that YCS® discovers to be younger than thirteen (13) years of age.
If you are thirteen (13) years of age or older but younger than eighteen (18) years of age (a “Supervised User”), you must review the End User Agreement for the YCS® Mobile Application with your parent or legal guardian to ensure that your parent or legal guardian (1) understands the End User Agreement and (2) acknowledges and agrees to be bound with you by the End User Agreement. If a Supervised User’s parent or legal guardian does not acknowledge and agree to be bound by the End User Agreement, the Supervised User must immediately remove all YCS® Mobile Applications from any device on which the Supervised User previously installed such YCS® Mobile Applications and must discontinue use of any YCS® Mobile Application.
How Do We Use the Information Collected
YCS® uses your information to provide products and services and to serve and provide core business functions, including (among other things):
- facilitating and fulfilling orders and requests for products, services or information;
- tracking, confirming and authenticating orders and redemptions;
- providing customer service and responding to customer inquiries or complaints;
- marketing and advertising products and services;
- establishing and managing your account(s) with YCS®;
- conducting research and performing analysis to measure, evaluate, enhance and improve the success of YCS®’s products and services;
- evaluating your eligibility for offers, promotions, products and services that may be of interest to you or that may be available to you based on your location;
- analyzing the effectiveness of offers, promotions, products and services of our participating merchants;
- facilitating or administering rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by YCS® or its participating merchants;
- implementing loss and fraud prevention measures;
- performing legal functions;
- operating, evaluating and improving YCS®’s business;
- operating, maintaining and improving this Website, other YCS® websites, YCS® Mobile Applications, and our products and services;
- providing you with personalized offers and promotions from participating merchants; and
- making this Website, other YCS® websites and YCS® Mobile Applications easier to use by reducing the need for you to re-enter information.
YCS® uses information we obtain from you to understand visitor traffic patterns through this Website, other YCS® websites and YCS® Mobile Applications, to analyze results of fundraising activities that use YCS® products and services, and to identify merchants whose discounts and promotions visitors to our Website and users of YCS® Mobile Applications patronize.
* If you are a non-profit or charitable organization: In addition to the above, YCS® will, at its discretion, maintain information about your charitable organization or fundraising group, fundraising results and other data related to your fundraising activities for use in further promotions, analysis and sales of YCS® services to you and to other fundraising groups or organizations.
* If you are an end user: YCS® will provide information about you to any merchant whose promotions or discounts you acquire using YCS® products or services (including, without limitation, YCS® Access Codes). YCS® may provide your email address to participating merchants whom you patronize using discounts or promotions provided via products or services (including, without limitation, YCS® Access Codes) offered through our Website or any YCS® Mobile Application, to facilitate efforts by the participating merchants whom you patronize to send you additional discounts, offers and promotions in which you may have an interest, and to facilitate authentication of your account with YCS® and/or your use of any Value Pass. In addition, our participating merchants receive aggregate data concerning users and usage of our Website and YCS® Mobile Applications, and products and services offered through our Website and YCS® Mobile Applications.
In addition, YCS® will retain your information for as long as your account remains active with YCS® and/or for as long as necessary to provide you with products or services and/or to comply with applicable legal obligations and/or to resolve any disputes and/or to enforce our agreements.
How Do We Share the Information Collected
We may disclose your personal information or information about you to third parties in the following circumstances:
Affiliated Companies. We may disclose your information to affiliates and other entities within our corporate family of businesses. We may share and use your personal information with our other business units and operations and may continue to do so even in the event that, and after, such business units or operations are sold.
Third-Party Service Providers, Vendors and Merchants. We share your information with third parties with whom we contract to: (i) distribute information relating to this Website, other YCS® websites, the YCS® Mobile Applications, and products and services offered through this Website, other YCS® websites and the YCS® Mobile Applications; (ii) provide and deliver discounts and promotions described on and/or in connection with our Website and the YCS® Mobile Applications (including, without limitation, YCS® All Access); (iii) maintain email alerts lists and fulfill orders and requests submitted via our salespersons, our Website and/or any YCS® Mobile Application; (iv) ship and deliver orders for YCS® products, and honor discounts and promotions made available through our Website and YCS® Mobile Applications (including, without limitation, YCS® Access); (v) host certain portions or functions of our Website and one or more YCS® Mobile Applications; (vi) provide technical or professional services to us; and/or (vii) conduct research and analysis in order to improve our Website, the YCS® Mobile Applications, and our products and services. We may disclose your information and information of other YCS® customers, in aggregate form, to third parties for purposes of performing benchmarking activities and analyses. We may also disclose your information to third parties in connection with our performance of any services we are required to perform in our agreements with you.
As noted above, we share your information with Google Analytics to help YCS® improve and enhance the YCS® Website, other YCS® websites and the YCS® Mobile Applications and the end user’s experience with the YCS® Website, other YCS® websites and the YCS® Mobile Applications, to address events and resolve problems experienced by end users of the YCS® Website, other YCS® websites and the YCS® Mobile Applications, and to provide special offers and targeted advertising and marketing to end users of the YCS® Website, other YCS® websites and the YCS® Mobile Applications based on their location.
We share your information with our participating merchants and business partners (i) to the extent that we offer products or services jointly with those merchants or business partners, (ii) to facilitate a direct relationship between you and a participating merchant or business partner, (iii) to facilitate electronic communications in connection with any purchase, offer, promotion or discount, and (iv) to the extent you purchase or redeem a YCS® Access Code or participate in any offer, promotion, contest, sweepstakes, or other program or activity offered through YCS®, this Website, any other YCS® website, or any YCS® Mobile Application. The use by our participating merchants and business partners of information obtained from YCS® or through our Website, any other YCS® website, or any YCS® Mobile Application is governed by the participating merchants’ and business partners’ privacy policies and is not subject to the control of YCS®.
Third-Party Merchant Payment Processing Companies. Some YCS® clients may have and exercise the option to collect payment for Access Codes directly from consumers using a PayPal account or other third-party merchant payment processing company. To accomplish transactions using one of these payment methods, you may be asked to provide account, payment and other personal information to the payment processing company. YCS® has no role in determining the information that these payment processing companies choose to collect, nor does YCS® obtain access to information collected by these companies. In addition, YCS® does not share your information with these payment processing companies. The use of your information by these third-party payment processing companies is governed entirely by those companies’ privacy policies and terms of service.
Legal Compliance and Protection of Rights. We may share your personally identifiable information with third parties, including law enforcement agencies or others, when we determine, in our judgment, that it is appropriate or necessary: to comply with legal requirements; to cooperate in a judicial or other legal proceeding; if we believe that you have harmed or interfered with (or may harm or interfere with) YCS®, other YCS® customers, users or anyone else; to enforce or apply our agreements (including without limitation any End User Agreement), our Website and YCS® Mobile Application policies, terms and conditions, or other contractual commitments; or to assert, defend, or protect our rights or property or the rights, property, health or safety of our customers, vendors, merchants, users or other persons. If we receive legal process calling for the disclosure of any of your personally identifiable information, we will attempt to notify you via the email address you supply during the registration process within a reasonable amount of time before we respond to the request, unless such notification is not permitted.
Business Transfers. We may disclose your information to third parties in connection with a potential or actual transaction or proceeding involving a transfer of some or all of, or any interest in, the businesses or assets of YCS®, a YCS® affiliate, or the business to which the information pertains. We may transfer any information we have about you in connection with a merger or sale (including a transfer made in connection with bankruptcy or insolvency proceedings) involving all or part of YCS® or a YCS® affiliate, or as part of a corporate reorganization, a stock or asset sale, or another change in control of YCS® or such affiliate.
How We Safeguard the Information Collected
We use reasonable security measures to protect the confidentiality of personal information in our possession and under our control, and we appropriately limit access to such information, to safeguard your personal information and to minimize the risk of unauthorized access and disclosure. We cannot, however, guarantee that your information will never be disclosed in a manner that is unauthorized.
YCS® cannot and does not warrant or ensure the security of any information you transmit or provide to us, and you do so at your own risk. As a global communications network, the Internet is susceptible to threats, viruses and interference from others; YCS® cannot promise, and you should not expect, that YCS® will be able to protect your personal information at all times and in all circumstances.
Please keep your password confidential. In accessing our Website, any other YCS® website and any YCS® Mobile Application, please be careful to protect against unauthorized access to your password and to your computer, phone or device, and be certain to sign off after using a shared computer.
International Information Transfers
If you have questions concerning this Policy or our privacy practices, you may email us at info@ycsGroupllc.com or telephone us at 816-569-0135. You may also write to YCS® at:
YCS® Group, LLC
105 East 5th Street, Suite 401
Kansas City, Missouri 64106